These terms and conditions (“Terms”) set forth the agreement between you (“Customer” or “You”) and ONE TIME RENTAL LLC (“Company” or “We”) governing the use of the Company’s website for renting cars in Dubai (“Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Website.
1. Vehicle Rental Agreement:
2. 1.1. By renting a vehicle through our Website, you acknowledge and agree to be bound by the terms and conditions of the vehicle rental agreement presented during the booking process.
3. 1.2. You must be at least 21 years old (minimum age may vary based on vehicle category) and hold a valid driver’s license to rent a vehicle. Additional requirements may apply based on your country of residence.
4. 1.3. The vehicle rental agreement is between you and the Company. The Company is solely responsible for the rental process, including vehicle availability, pricing, insurance, and customer support.
5. Reservation and Payment:
6. 2.1. Vehicle reservations are subject to availability. The prices displayed on the Website are for informational purposes only and may change without notice. The final price for your rental will be provided during the booking process.
7. 2.2. You are required to provide accurate and complete information during the reservation process. Any false or misleading information may result in the cancellation of your reservation.
8. 2.3. Payment for the rental will be collected at the time of pick-up, unless otherwise stated during the reservation process. Accepted payment methods include credit cards and cash.
9. 2.4. Cancellation and refund policies will be outlined in the vehicle rental agreement.
10. Vehicle Pick-up and Return:
11. 3.1. You must present a valid driver’s license, a valid passport or identification document, and a credit card in the name of the primary driver at the time of pick-up.
12. 3.2. The vehicle must be returned on the agreed return date, time, and location specified in the rental agreement. Late returns may incur additional charges.
13. 3.3. The vehicle should be returned in the same condition as it was rented, with the fuel level at the same level as when picked up. Additional charges may apply for fuel shortage or vehicle damage.
14. Insurance and Liability:
15. 4.1. The rental vehicle is provided with basic insurance coverage. Additional insurance options may be available for purchase, subject to the terms and conditions outlined in the rental agreement.
16. 4.2. You are responsible for any damage, loss, or theft of the vehicle during the rental period, up to the excess amount specified in the rental agreement.
17. 4.3. The Company shall not be liable for any loss, damage, or injury arising from the use of the vehicle or the Website, except as required by applicable law.
18. Website Usage and Content:
19. 5.1. The Website and its content are provided for informational purposes only. The Company reserves the right to modify, suspend, or discontinue the Website or any part of it without prior notice.
20. 5.2. You agree not to use the Website for any illegal or unauthorized purpose. You shall not attempt to gain unauthorized access to any part of the Website or its systems.
21. 5.3. The Company retains all intellectual property rights to the Website and its content. You may not reproduce, modify, distribute, or exploit any part of the Website without prior written permission from the Company.
22. Privacy:
23. 6.1. The Company respects your privacy and handles personal data in accordance with its Privacy Policy. By using the Website, you consent to the Company’s collection, use, and disclosure of your personal information as described in the Privacy Policy.
24. Governing Law and Jurisdiction:
25. 7.1. These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Dubai.
26. Severability:
27. 8.1. If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
By using the Company’s Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.